Return Policy

Return Policy

At Wildably Company, we strive to ensure that every customer receives high-quality, custom-printed products that exceed expectations. Due to the personalized nature of our business and the made-to-order process, we do not accept returns or exchanges on items unless they arrive damaged or defective.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order. To expedite the process, please provide clear photos of the damaged or defective product, as well as your order number and any relevant details.

Upon review of your claim, we will assess the issue and determine the appropriate course of action, which may include issuing a replacement item or providing a refund for the damaged or defective product. We aim to resolve any issues promptly and ensure your satisfaction with your purchase.

How to Contact Us

If you believe you have received a damaged or defective item, or if you have any questions or concerns regarding your order, please don't hesitate to contact our customer service team. You can reach us via email at info@wildably.com or by filling out the contact form on our website.

Custom Orders

Please note that custom orders, including personalized or made-to-order items, are non-returnable and non-refundable unless they arrive damaged or defective. We recommend reviewing your design and specifications carefully before placing your order to ensure accuracy and satisfaction.

Cancellation Policy

Orders cannot be canceled or modified once they have been submitted due to our expedited production process. We begin processing orders immediately to ensure timely delivery, which means we are unable to accommodate cancellations or changes once production has commenced.

Thank You

Thank you for choosing Wildably Company for your custom-printed product needs. We appreciate your understanding of our return policy, and we are committed to providing exceptional customer service and quality products. If you have any further questions or concerns, please don't hesitate to reach out to us.